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DeskTop Business Solutions Privacy Policy
Your privacy is very important to us. We want to
make your experience on the Internet as enjoyable and rewarding
as possible, and we want you to use the Internet's vast array of
information, tools, and opportunities with complete confidence.
We have created this Privacy Policy to demonstrate our firm commitment
to privacy and security. This Privacy Policy describes how DeskTop Business
Solutions (DTBS),
collects information from all end users of DTBS services (the
"Services")-those who access some of our Services but do not have
accounts ("Visitors") as well as those who pay a service fee to subscribe
to the Service ("Members")-what we do with the information we collect,
and the choices Visitors and Members have concerning the collection
and use of such information. DTBS requests that you read this Privacy
Policy carefully.
Personal Information DTBS Collects and How It Is Used
Introduction
DTBS collects information in different ways from Visitors and Members
who access the various parts of our Services and the network of Web
sites accessible through our Service. We use this information primarily
to provide a customized experience as you use our Services and, generally,
do not share this information with third parties. However, we may
disclose personal information collected if we have received your permission
beforehand or in very special circumstances, such as when we believe
that such disclosure is required by law or other special cases described
below.
Registration
Members are asked to provide certain personal information when they
sign up for our Services including name, address, telephone number,
billing information (such as a credit card number), and other information.
The personal information collected from Members during the registration
process is used to manage each Member's account (such as for billing
purposes). This information is not shared with third parties, unless
specifically stated otherwise or in special circumstances. However,
in instances where DTBS and a partner jointly promote the Services,
DTBS may provide the partner certain limited personal information,
such as names and email addreses of persons who subscribed
to the Services as a result of the joint promotion for the sole purpose
of allowing us and the partner to assess the results of the promotion.
In this instance, the limited personal information may not be used
by the partner for any other purpose. DTBS may also generate nonidentifying
and aggregate profiles from personal information Members provide during
registration (such as the total number, but not the names, of Members).
As explained in more detail below, we may use this aggregated and
nonidentifying information to sell advertisements or promote
Services.
DTBS Partners and Sponsors
Some DTBS products and services are offered to Visitors and Members
in conjunction with a non-affiliated partner. To provide Visitors
and Members some of these products and services, the partner may need
to collect and maintain personal information. In these instances,
you will be notified before any such data is collected or transferred
and may decide not to use that particular service or feature. Additionally,
many DTBS Members have cobranded Personal Pages that are cosponsored
by nonaffiliated partners. DTBS will share nonidentifying and aggregate
information (except as described above), but not personal information,
with such partners in order to administer the cobranded products or
services offered.
Online Shopping
At some Web sites, you can purchase products and services or register
to receive materials, such as a catalog or new product and service
updates. In many cases, you may be asked to provide contact information,
such as your name, address, email address, phone number, and credit/debit
card information. If you complete an order for someone else, such
as an online gift order sent directly to a recipient, you may be asked
to provide information about the recipient, such as the recipient's
name, address, and phone number. DTBS has no control over the third
parties' use of any personal information you provide when placing
such an order. Please exercise care when doing so. If you order products
directly from DTBS, such as through a "DTBS Store," we will
use the personal information you provide only to process that order.
We do not share this information with outside parties except to the
extent necessary to complete that order.
Online Advertisements
DTBS may display online advertisements. We may also share aggregated and
nonidentifying information about our Visitors and Members collected
through the registration process as well as through online surveys
and promotions with these advertisers. Additionally, in some instances,
we may use this aggregated and nonidentifying information to deliver tailored
advertisements. For instance, an advertiser tells us the audience
they want to reach (for example, customers in California)
and provides us an advertisement tailored to the audience. Based
upon the aggregated and nonidentifying information we have collected,
we may then display the advertisement to the intended audience. DTBS
does not share personal information about its Visitors or Members
with these advertisers.
Responses to Email Inquiries
When Visitors or Members send email inquiries to DTBS, the return
email address is used to answer the email inquiry we receive. DTBS
does not use the return email address for any other purpose and does
not share the return email address with any third party.
Voluntary Customer Surveys
We may periodically conduct both business and individual customer
surveys. We encourage our customers to participate in these surveys
because they provide us with important information that helps us to
improve the types of services we offer and how we provide them to
you. Your personal information and responses will remain strictly
confidential, even if the survey is conducted by a third party.
Participation in our customer surveys is voluntary.
We take the information we receive from individuals responding to
our Customer Surveys and combine (or aggregate) it with the responses
of other DTBS customers to create broader, generic responses to
the survey questions (such as gender, age, residence, hobbies, education,
employment, industry sector, or other demographic information). We
then use the aggregated information to improve the quality of our
services to you, and to develop new services and products. This aggregated,
non-personally identifying information may be shared with third parties.
Special Cases
It is DTBS's policy not to use or share the personal information
about Visitors of Members in ways unrelated to the ones described
above without also providing you an opportunity to opt out or otherwise
prohibit such unrelated uses. However, DTBS may disclose personal
information about Visitors or Members, or information regarding your
use of the Services or Web sites accessible through our Services,
for any reason if, in our sole discretion, we believe that it is reasonable
to do so, including: to satisfy laws, such as the Electronic Communications
Privacy Act, regulations, or governmental or legal requests for such
information; to disclose information that is necessary to identify,
contact, or bring legal action against someone who may be violating
our Acceptable Use Policy or other user policies; to operate the Services
properly; or to protect DTBS and our Members.
"Cookies" and How DTBS Uses Them
A "cookie" is a small data file that can be placed on your hard drive
when you visit certain Web sites. DTBS may use cookies to collect,
store, and sometimes track information for statistical purposes to
improve the products and services we provide and to manage our telecommunications
networks. If you are a Member, we will use a cookie to save your settings
and to provide customizable and personalized services. These cookies
do not enable third parties to access any of your customer information.
Additionally, be aware that if you visit non-DTBS web sites where
you are prompted to log in or that are customizable, you may be required
to accept cookies.
Advertisers and partners may also use their own cookies. We do not
control use of these cookies and expressly disclaim responsibility
for information collected through them.
DTBS's Commitment to Children's Privacy
Protecting children's privacy is especially important to us. It is
our policy to comply with the Children's Online Privacy Protection
Act of 1998 and all other applicable laws.
We may have Web pages designed especially for our younger users. While
we make every effort to ensure that these Web sites are fun and age-appropriate
for our younger audience, we believe that there is no substitute for
proper parental supervision. For further information about tips, tools,
age-appropriate or kid-friendly Web sites and how to report online
trouble, please visit www.getnetwise.org.
Finally, DTBS recommends that children ask a parent for permission
before sending personal information to DTBS, or to anyone else
online.
Public Forums
Please remember that any information you may disclose in public areas
of our Web sites or the Internet, becomes public information. You
should exercise caution when deciding to disclose personal information
in these public areas.
DTBS's Commitment to Data Security
Services and Web sites we sponsor have security measures in place
to protect the loss, misuse, and alteration of the information under
our control. While we make every effort to ensure the integrity and
security of our network and systems, we cannot guarantee that our
security measures will prevent third-party "hackers" from illegally
obtaining this information.
How to Access or Modify Your Information
DTBS offers Members the opportunity to access or modify information
provided during registration. To access or modify such information,
visit http://www.dtbusiness.com or contact our Customer Service Department
at 1-989-275-4843.
Where to Direct Questions About DTBS's Privacy Policy
If you have any questions about this Privacy Policy or the practices
described herein, you may contact:
Customer Service
DeskTop Business Solutions, LLC.
PO Box 455
Roscommon, MI 48653
support@dtbusiness.com
Revisions to This Policy
DTBS reserves the right to revise, amend, or modify this policy,
our Internet Service Agreement and our other policies and agreements
at any time and in any manner.
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